Authors
Joni Salminen, Soon-gyo Jung, Jisun An, Haewoon Kwak, Lene Nielsen, Bernard J Jansen
Publication date
2019/9/1
Journal
International Journal of Human-Computer Studies
Volume
129
Pages
1-14
Publisher
Academic Press
Description
We investigate whether additional photos beyond a single headshot makes a persona profile more informative without confusing the end user. We conduct an eye-tracking experiment and qualitative interviews with digital content creators after varying the persona in photos via a single headshot, a headshot and photo of the persona in different contexts, and a headshot with photos of different people with key persona attributes the gender and age. Findings show that contextual photos provide significantly more persona information to end users; however, showing photos of multiple people engenders confusion and lowers informativeness. Also, as anticipated, viewing additional photos requires more cognitive focus, which is measured by eye-tracking metrics; these metrics are correlated with levels of informativeness and confusion. Furthermore, various interpretations of the persona based on the choice of photos …
Total citations
20192020202120222023202451412974
Scholar articles
J Salminen, S Jung, J An, H Kwak, L Nielsen… - International Journal of Human-Computer Studies, 2019