Authors
Joni Salminen, Kathleen Guan, Lene Nielsen, Soon-gyo Jung, Bernard J Jansen
Publication date
2020
Conference
Human Interface and the Management of Information. Designing Information: Thematic Area, HIMI 2020, Held as Part of the 22nd International Conference, HCII 2020, Copenhagen, Denmark, July 19–24, 2020, Proceedings, Part I 22
Pages
125-144
Publisher
Springer International Publishing
Description
Following the proliferation of personified big data and data science algorithms, data-driven user personas (DDPs) are becoming more common in persona design. However, the DDP templates are seemingly diverse and fragmented, prompting a need for a synthesis of the information included in these personas. Analyzing 31 templates for DDPs, we find that DDPs vary greatly by their information richness, as the most informative layout has more than 300% more information categories than the least informative layout. We also find that graphical complexity and information richness do not necessarily correlate. Furthermore, the chosen persona development method may carry over to the information presentation, with quantitative data typically presented as scores, metrics, or tables and qualitative data as text-rich narratives. We did not find one “general template” for DDPs and defining this is difficult due to the variety …
Total citations
20202021202220232024295129
Scholar articles
J Salminen, K Guan, L Nielsen, S Jung, BJ Jansen - Human Interface and the Management of Information …, 2020