Footprints in the sands of time: A comparative analysis of the effectiveness of customer satisfaction and customer–company identification over time T Haumann, B Quaiser, J Wieseke, M Rese Journal of Marketing 78 (6), 78-102, 2014 | 238 | 2014 |
Engaging customers in coproduction processes: How value-enhancing and intensity-reducing communication strategies mitigate the negative effects of coproduction intensity T Haumann, P Güntürkün, LM Schons, J Wieseke Journal of Marketing 79 (6), 17-33, 2015 | 187 | 2015 |
It’sa matter of congruence: How interpersonal identification between sales managers and salespersons shapes sales success M Ahearne, T Haumann, F Kraus, J Wieseke Journal of the Academy of Marketing Science 41 (6), 625-648, 2013 | 141 | 2013 |
The complex role of complexity: how service providers can mitigate negative effects of perceived service complexity when selling professional services S Mikolon, A Kolberg, T Haumann, J Wieseke Journal of Service Research 18 (4), 513-528, 2015 | 91 | 2015 |
Disentangling the Differential Roles of Warmth and Competence Judgments in Customer-Service Provider Relationships P Güntürkün, T Haumann, S Mikolon Journal of Service Research 23 (4), 476-503, 2020 | 90 | 2020 |
When sales managers and salespeople disagree in the appreciation for their firm: The phenomenon of organizational identification tension F Kraus, T Haumann, M Ahearne, J Wieseke Journal of Retailing 91 (3), 486-515, 2015 | 66 | 2015 |
Whether, When, and Why Functional Company Characteristics Engender Customer Satisfaction and Customer-Company Identification: The Role of Self-Definitional Needs R Kassemeier, T Haumann, P Güntürkün International Journal of Research in Marketing, 2021 | 26 | 2021 |
How Much is too Much? How Perceived Service Complexity Erodes Cognitive Capacity in the Selling of Professional Services S Mikolon, A Kolberg, T Haumann, J Wieseke | 10 | 2015 |
How attributions of coproduction motives shape customer relationships over time P Güntürkün, T Haumann, LM Edinger-Schons, J Wieseke Journal of the Academy of Marketing Science, 1-29, 2023 | 7 | 2023 |
Mehrebenenregressionsanalyse T Haumann, J Wieseke WiSt-Wirtschaftswissenschaftliches Studium 42 (10), 532-539, 2013 | 7 | 2013 |
Prädiktoren der Preisbereitschaft von Kunden–Status-quo der aktuellen Sales-und Service-Forschung J Wieseke, T Haumann Professionelles Sales & Service Management, 169-205, 2010 | 6 | 2010 |
How to evaluate employer brands: a monetary approach P Güntürkün, T Haumann, A Lukasczyk Human Resource Management Practices, 53-67, 2015 | 5 | 2015 |
The dynamic effects of customers’ attributions of coproduction motives for customer’s satisfaction over time P Güntürkün, T Haumann, J Wieseke, LM Edinger-Schons AMA Educators' Proceedings 27, K-43, 2016 | 4 | 2016 |
Ein monetärer Ansatz zur ganzheitlichen Erfassung des Employer Brandings P Güntürkün, T Haumann, H Koch, A Lukasczyk Personal quarterly, 40-45, 2012 | 4 | 2012 |
Multilevel Modeling T Haumann, R Kassemeier, J Wieseke Handbook of Market Research, 369, 2022 | 3 | 2022 |
Consumer Attributions of Profit-and Customer Need-Driven Firm Motives in Coproduction Contexts P Baris Güntürkün, T Haumann, L Marie Edinger-Schons, J Wieseke ACR North American Advances, 2020 | | 2020 |
Beneficial for whom? Customer motive attribution in coproduction contexts and its consequences for maintaining successful customer relationships T Haumann, P Güntürkün, LM Edinger-Schons, J Wieseke Universität Hamburg, 2019 | | 2019 |
Getting the ‘Right’CSR Insurance: When CSR Activities Buffer or Bolster the Adverse Impact of Corporate Scandals on Marketing Outcomes P Güntürkün, T Haumann, LM Edinger-Schons | | 2017 |
Engaging customers in co-production processes: how value-enhancing and intensity-reducing communication strategies mitigate the negative effects of coproduction intensity P Güntürkün, T Haumann, J Wieseke, LM Edinger-Schons AMA Educators' Proceedings 25, N-2, 2014 | | 2014 |
Challenging the Bounds of Marketing thoughts on Identification: A Relational Perspective M Ahearne, T Haumann, F Kraus, J Wieseke AMA Winter and Summer Educators' Conference Proceedings 24, 147-148, 2013 | | 2013 |