Profiles

Inger Roos

Associate professor

Verified email at kau.se

Cited by 7370

Customer Relationships Qualitative Method Switching Behavior Service Management

Liliana L. Bove

The University of Melbourne

Verified email at unimelb.edu.au

Cited by 5941

Customer citizenship behavior Donor research Customer relationships Service workers

Christina Öberg

Professor/Chair in Marketing & International Business, Linnaeus University

Verified email at lnu.se

Cited by 4056

Customer relationships Networks Innovation Mergers & Acquisitions Digitalisation

Dennis Herhausen

Vrije Universiteit Amsterdam

Verified email at vu.nl

Cited by 3457

Digital Communication Social Media Complaint Handling Customer Relationships Marketing Strategy

Neeru Sharma

School of Business, Western Sydney University

Verified email at westernsydney.edu.au

Cited by 3248

Customer experience Service marketing Customer relationships

Sandra K. Newton

Associate Professor, Business Department, Sonoma State University

Verified email at sonoma.edu

Cited by 1079

IT Professionals Wine Business Strategy Customer Relationships Electronic Commerce

Fine F. Leung

Hong Kong Polytechnic University

Verified email at polyu.edu.hk

Cited by 864

Marketing Strategy Customer Relationships Influencer Marketing Services Marketing

Jonna Koponen

Academy Research Fellow, Associate Professor, University of Eastern Finland, Business …

Verified email at uef.fi

Cited by 706

Marketing B2B Sales Communication E-leadership Customer relationships

Hanna Salojärvi

Associate Professor, LUT School of Business and Management, Lappeenranta

Verified email at lut.fi

Cited by 534

customer relationships key account management customer knowledge strategic orientations business models

Inggang Perwangsa Nuralam

Universitas Brawijaya

Verified email at ub.ac.id

Cited by 495

Consumer Behavior Customer Relationships General Marketing

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