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Emily Goad
Emily Goad
Assistant Professor of Marketing
Verified email at uco.edu
Title
Cited by
Year
Orchestration of value: the role of customer success managers within sales ecosystems
EA Goad, KS Chase, DB Brauer, E Chefor, NN Chaker, R Rabago, ...
European Journal of Marketing 58 (3), 756-781, 2024
32024
Building customer relationships while achieving sales performance results: Is listening the holy grail of sales?
OS Itani, EA Goad, F Jaramillo
Journal of Business Research 102, 120-130, 2019
1102019
Building customer relationships while achieving sales performance results
OS Itani, EA Goad, F Jaramillo
2019
Medical errors: extreme service failures and recoveries
HG Black, EA Goad, JS Attaway
International Journal of Pharmaceutical and Healthcare Marketing 12 (1), 15-24, 2018
22018
In search of clarity on servant leadership: domain specification and reconceptualization
R VanMeter, LB Chonko, DB Grisaffe, EA Goad
AMS review 6, 59-78, 2016
492016
Regulation of emotions, interpersonal conflict, and job performance for salespeople
JP Mulki, F Jaramillo, EA Goad, MR Pesquera
Journal of Business Research 68 (3), 623-630, 2015
1862015
The good, the bad and the effective: a meta-analytic examination of selling orientation and customer orientation on sales performance
EA Goad, F Jaramillo
Journal of Personal Selling & Sales Management 34 (4), 285-301, 2014
1562014
The impact of salesperson listening: A multi-faceted research approach
EA Goad
The University of Texas at Arlington, 2014
62014
DOES WELLNESS LEAD TO HAPPIER, BETTER PERFORMING SALESPEOPLE?
E Goad, R VanMeter
The 2012 National Conference in Sales Management Proceedings, 44-47, 2012
12012
THEORETICAL BACKGROUND AND HYPOTHESES DEVELOPMENT
E Goad
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