Alexander Buoye

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Timothy KeininghamJ. Donald Kennedy Endowed Chair in E-Commerce, St. John's UniversityVerified email at stjohns.edu
Lerzan AksoyDean, Gabelli School of Business and Professor of Marketing, Fordham UniversityVerified email at fordham.edu
Bart LariviereProfessor of Marketing at KU Leuven + Research Fellow Center for Service Intelligence, GhentVerified email at kuleuven.be
Luke WilliamsVice President, AECOM (formerly Head of Research Methods, Ipsos)Verified email at aecom.com
Joan BallSt. John's UniversityVerified email at stjohns.edu
Edward C MalthouseNorthwestern University: integrated marketing communications, industrial engineering and mgmt sciVerified email at northwestern.edu
Bruce CooilRichmond Professor of Management, Emeritus, Vanderbilt UniversityVerified email at owen.vanderbilt.edu
Jay KandampullyProfessor of Service Management, The Ohio State UniversityVerified email at osu.edu
Arne De KeyserEDHEC Business SchoolVerified email at edhec.edu
Nathaniel D. LineFlorida State University, Dedman College of HospitalityVerified email at dedman.fsu.edu
Dr Dahlia El-ManstrlyThe University of SheffieldVerified email at sheffield.ac.uk
Tarik Dogru (Dr. True)Associate Professor, Florida State UniversityVerified email at fsu.edu
Sunil GuptaMarketing Professor, Harvard Business SchoolVerified email at hbs.edu
Jörg HenselerProfessor, University of Twente, Enschede, NL; and NOVA IMS, Universidade Nova de Lisboa, PTVerified email at utwente.nl
Bernd SkieraProfessor of Electronic Commerce, Goethe-University, Frankfurt, GermanyVerified email at wiwi.uni-frankfurt.de
Carmen NeghinaStudyportalsVerified email at ou.nl
Veena ChattaramanProfessor of Consumer and Design Science, Auburn UniversityVerified email at auburn.edu
Sabine BenoitProfessor of Marketing, University of Surrey and Australian National University (ANU)Verified email at surrey.ac.uk
Mohamed ZakiDeputy Director Cambridge Service AllianceVerified email at cam.ac.uk
Helen L. BruceSenior Lecturer (Associate Professor) of Marketing, Lancaster UniversityVerified email at lancaster.ac.uk

Alexander Buoye

Associate Professor of Marketing at St. John's University

Verified email at stjohns.edu - Homepage

Marketing Analytics Customer Experience Digital Marketing Sustainability


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A cross-national investigation of the satisfaction and loyalty linkage for mobile telecommunications services across eight countries L Aksoy, A Buoye, P Aksoy, B Larivière, TL Keiningham Journal of Interactive Marketing 27 (1), 74-82, 2013	155	2013
A five-component customer commitment model: implications for repurchase intentions in goods and services industries TL Keiningham, CM Frennea, L Aksoy, A Buoye, V Mittal Journal of Service Research 18 (4), 433-450, 2015	183	2015
An examination of relative satisfaction and share of wallet: investigating the impact of country and customer characteristics AJ Buoye Journal of Service Theory and Practice 26 (3), 2016	19	2016
Assessing the different effects of individual and team sports participation on students' grades AJ Buoye University of Notre Dame, 1998		1998
Beyond reciprocal: the role of platforms in diffusing data value across multiple stakeholders EC Malthouse, A Buoye, N Line, D El-Manstrly, T Dogru, J Kandampully Journal of Service Management 30 (4), 507-518, 2019	34	2019
Campus racial disorders and community ties, 1967–1969 DJ Myers, AJ Buoye Political Opportunities Social Movements, and Democratization, 297-327, 2001	7	2001
Campus Racial Rioting, Community Ties, and Institutional Characteristics, 1967-1969 AJ Buoye, DJ Myers Annual Meeting of the American Sociological Association, 1999	1	1999
Can we talk? The impact of willingness to recommend on a new-to-market service brand extension within a social network L Aksoy, A Buoye, B Cooil, TL Keiningham, DD Paul, C Volinsky Journal of Service Research 14 (3), 355-371, 2011	37	2011
Capitalizing on the extra curriculum: Participation, peer influence, and academic achievement AJ Buoye University of Notre Dame, 2004	16	2004
Choosing the less satisfying option: Investigating customers' lender selection decisions TL Keiningham, L Aksoy, A Buoye, J Ball Review of Business 37 (2), 46-58, 2016		2016
Competitive context is everything: Moving from absolute to relative metrics TL Keiningham, A Buoye, J Ball Global Economics and Management Review 20 (2), 18-25, 2015	9	2015
Control, use and ownership of big data: A reciprocal view of customer big data value in the hospitality and tourism industry ND Line, T Dogru, D El-Manstrly, A Buoye, E Malthouse, J Kandampully Tourism Management 80, 104106, 2020	118	2020
Culture and competitiveness: a cross-national investigation of the satisfaction, commitment, loyalty linkage for mobile telecommunications services across eight countries L Aksoy, A Buoye, P Aksoy, B Larivière 20th Annual Frontiers in Service Conference, 2011		2011
Customer loyalty isn’t enough. Grow your share of wallet TL Keiningham, L Aksoy, A Buoye, B Cooil Harvard Business Review 89 (10), 29-31, 2011	105	2011
Customer Perceptions of Firm Innovativeness and Market Performance: A Nation-Level, Longitudinal, Cross-Industry Examination T Keiningham, L Aksoy, A Buoye, A Yan, FV Morgeson III, G Woodall, ... Journal of Service Research, 10946705231220463, 2023	2	2023
Data‐driven services marketing in a connected world V Kumar, V Chattaraman, C Neghina, B Skiera, L Aksoy, A Buoye, ... Journal of Service Management 24 (3), 330-352, 2013	203	2013
Does loyalty span domains? Examining the relationship between consumer loyalty and other loyalties and its influence on happiness B Larivière, L Aksoy, TL Keiningham, A Buoye, L Williams, I Wilson 1st Thought Leadership Conference on Service Marketing, 2012		2012
Does loyalty span domains? Examining the relationship between consumer loyalty and other loyalties and its influence on happiness L Aksoy, TL Keiningham, A Buoye, B Larivière, L Williams, I Wilson First Annual Conference for Positive Marketing, 2011	2	2011
Does loyalty span domains? Examining the relationship between consumer loyalty, other loyalties and happiness L Aksoy, TL Keiningham, A Buoye, B Lariviere, L Williams, I Wilson Journal of Business Research 68 (12), 2464-2476, 2015	117	2015
El alto precio de la satisfacción del cliente T Keiningham, S Gupta, L Aksoy, A Buoye Harvard Deusto Márketing y Ventas, 6-17, 2014		2014

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