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Jorge Grenha Teixeira
Jorge Grenha Teixeira
Assistant Professor at the Faculty of Engineering of the University of Porto (FEUP)
Verified email at fe.up.pt
Title
Cited by
Cited by
Year
A Model-Driven Service Design Toolkit: From Co-Design to Implementation
KH Huang, JG Teixeira, L Patrício, L Constantine, L Nóbrega
5th International Congress of International Association of Societies of …, 2013
22013
A service design approach to healthcare innovation: from decision-making to sense-making and institutional change
L Patrício, J Grenha Teixeira, J Vink
AMS review 9, 115-120, 2019
612019
Advancing service design research with design science research
JG Teixeira, L Patrício, T Tuunanen
Journal of Service Management 30 (5), 577-592, 2019
802019
An Activity-Centered Perspective to Upframe Customer Experience and Foster Service Innovation
J Teixeira, L Patrício, KJ Mickelsson, K Heinonen, RP Fisk
2017 International Research Symposium on Service Excellence in Management …, 2017
2017
An exploratory study on the emergency remote education experience of higher education students and teachers during the COVID‐19 pandemic
G Oliveira, J Grenha Teixeira, A Torres, C Morais
British Journal of Educational Technology 52 (4), 1357-1376, 2021
4542021
Bringing design science research to service design
JG Teixeira, L Patrício, T Tuunanen
Exploring Service Science: 9th International Conference, IESS 2018 …, 2018
142018
Bringing Service Design to the Development of Health Information Systems: The Case of the Portuguese National Electronic Health Record
J Grenha Teixeira, NF Pinho, L Patrício
International Journal of Medical Informatics 132 (December), 2019
412019
Broadening Service Customer Experience with an Activity-Centric perspective
J Teixeira, L Patrício, P Raymond
AMA SERVSIG 2016, 2016
2016
Connecting Service Design to service innovation through multidisciplinary lenses
MP Joly, J Teixeira, L Patrício, D Sangiorgi
Proceedings of Frontiers in Service, 245-245, 2017
2017
Curb your enthusiasm: Examining the customer experience with Alexa and its marketing outcomes
GG de Oliveira, FL Lizarelli, JG Teixeira, GH de Sousa Mendes
Journal of Retailing and Consumer Services 71, 103220, 2023
142023
Customer experience modeling: designing interactions for service systems
J Teixeira, L Patrício, N Nunes, L Nóbrega
Human-Computer Interaction–INTERACT 2011, 136-143, 2011
222011
Customer experience modeling: from customer experience to service design
J Teixeira, L Patrício, NJ Nunes, L Nóbrega, RP Fisk, L Constantine
Journal of Service management, 2012
6772012
Customer experience research: intellectual structure and future research opportunities
JHO Silva, GHS Mendes, PAC Miguel, M Amorim, JG Teixeira
Journal of Service Theory and Practice 31 (6), 893-931, 2021
312021
Design Science Research: an Emerging Methodology for Service Design
J Teixeira, L Patrício, T Tuunanen
Frontiers in Service Conference Abstracts 2018, 2018
2018
Designing Services with Model-based Methods
J Teixeira, L Patrício, L Nóbrega, L Constantine, RP Fisk
proceedings of the 19th International Product Development Management Conference, 2012
42012
Designing sustainable services with the ECO-Service design method: Bridging user experience with environmental performance
J Sierra-Pérez, JG Teixeira, C Romero-Piqueras, L Patrício
Journal of Cleaner Production 305, 127228, 2021
402021
Designing technology-enabled services with model-based methods
JG Teixeira
Universidade do Porto, 2015
42015
Dynamic Multi-Interface Services
JG Teixeira, KH Huang, L Constantine, L Patrício, L Nóbrega, RP Fisk
Dynamic multi-interface services: An application to the design of a multimedia service
JG Teixeira, L Patrício, KH Huang, L Nóbrega, L Constantine, RP Fisk
2013 Fifth International Conference on Service Science and Innovation, 170-173, 2013
42013
Embedding Experience Information into a Service Design Process
J Teixeira, L Patrício, L Nóbrega, L Constantine, RP Fisk
2012
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