| A comparison of hotel guest experience before and during pandemic: evidence from online reviews ICC Chan, J Ma, H Ye, R Law Information and Communication Technologies in Tourism 2021: Proceedings of …, 2021 | 38 | 2021 |
| Antecedents and consequences of consumers’ trust in hybrid travel websites D Leung, J Ma Journal of Travel & Tourism Marketing 37 (6), 756-772, 2020 | 34 | 2020 |
| Dynamics of hotel website browsing activity: the power of informatics and data analytics ICC Chan, J Ma, R Law, D Buhalis, R Hatter Industrial Management & Data Systems 121 (6), 1398-1416, 2021 | 19 | 2021 |
| Revisiting “Disintermediation” in Travel Product Distribution of Airline Industry in Mobile Technology Era YF Chan, R Law, J Ma E-review of Tourism Research 17 (5), 2020 | 2 | 2020 |
| Internship Program and Career Intention: A Comparison between Interning at Teaching Hotels and Non-Teaching Standard Hotels J Ma, XY Seah, XY Liu, LY Fong, SSM Lee, WJ Huang 2019 APacCHRIE & EuroCHRIE cum 4th Global Tourism and Hospitality Conference, 2019 | | 2019 |