ITSM Process Assessment Supporting ITIL (TIPA) B Barafort, V Betry, S Cortina, M Picard, A Renault, M St-Jean, O Valdés Van Haren, 2009 | 60 | 2009 |
A transformation process for building PRMs and PAMs based on a collection of requirements–Example with ISO/IEC 20000 B Barafort, A Renault, M Picard, S Cortina SPICE Nuremberg, Germany, 2008 | 54 | 2008 |
Operational risk management in financial institutions: Process assessment in concordance with Basel II B Di Renzo, M Hillairet, M Picard, A Rifaut, C Bernard, D Hagen, P Maar, ... Software Process: Improvement and Practice 12 (4), 321-330, 2007 | 49 | 2007 |
Measuring readiness for compliance: A gap analysis tool to complete the TIPA process assessment framework M Picard, A Renault, B Barafort, S Cortina Systems, Software and Services Process Improvement: 23rd European Conference …, 2016 | 21 | 2016 |
An ISO compliant and integrated model for IT GRC (governance, risk management and compliance) N Mayer, B Barafort, M Picard, S Cortina Systems, Software and Services Process Improvement: 22nd European Conference …, 2015 | 19 | 2015 |
A maturity model for ISO/IEC 20000-1 based on the TIPA for ITIL process capability assessment model M Picard, A Renault, B Barafort Systems, Software and Services Process Improvement: 22nd European Conference …, 2015 | 16 | 2015 |
Financial services in trouble: the electronic dimension M Picard Journal of Financial Crime 16 (2), 180-192, 2009 | 13 | 2009 |
Managing the alignment between business and software services requirements from a capability model perspective E Grandry, E Dubois, M Picard, A Rifaut Towards a Service-Based Internet: First European Conference, ServiceWave …, 2008 | 13 | 2008 |
ISO/IEC 15504 Process Improvement to Support Basel II Compliance of Operational Risk Management in Financial Institutions A Rifaut, M Picard, B Di Renzo International Conference SPiCE, 2006 | 13 | 2006 |
Itsm process assessment supporting itil: Using tipa to assess and improve your processes with iso 15504 and prepare for iso 20000 certification vol. 217 B Barafort, V Betry, S Cortina, M Picard, M St Jean, A Renault, O Valdés, ... Zaltbommel, Netherlands: Van Haren 10, 66-77, 2009 | 11 | 2009 |
ISO/IEC 15504, a Basis for Generally Accepted Sound Process Models in Financial Institutions: A Case Study about Venture Capital Fund Management A Rifaut, B Di Renzo, M Picard Proc. Conf. SPICE, 2008 | 10 | 2008 |
ITSM process assessment supporting ITIL V rie Betry, S phane Cortina, M Picard, A Renault, M St-Jean, Omar Vald s Van Haren Publishing, 2009 | 9 | 2009 |
Assessing partially outsourced processes—lessons learned from TIPA assessments S Cortina, A Renault, M Picard Journal of Software: Evolution and Process 26 (9), 799-807, 2014 | 8 | 2014 |
Massive smart meter data storage and processing on top of hadoop L Dos Santos, AG da Silva, B Jacquin, M Picard, D Worms, C Bernard BigData Workshop, VLDB 2012, 2012 | 8 | 2012 |
A challenging process models development: the ITIL v3 lifecycle processes S Cortina, M Picard, O Valdés, A Renault, JF Kennedy The International Conference SPICE, 59-66, 2010 | 8 | 2010 |
TIPA process assessments: a means to improve business value of IT services S Cortina, A Renault, M Picard International Journal of Strategic Information Technology and Applications …, 2013 | 7 | 2013 |
How to improve process models for better ISO/IEC 15504 process assessment M Picard, A Renault, S Cortina Systems, Software and Services Process Improvement: 17th European Conference …, 2010 | 6 | 2010 |
Using a Process Assessment Model to Prepare for an ISO/IEC 20000-1 Certification: ISO/IEC 15504-8 or TIPA for ITIL? S Cortina, B Barafort, M Picard, A Renault Systems, Software and Services Process Improvement: 23rd European Conference …, 2016 | 4 | 2016 |
Towards a Process-Based Approach to Compliance with GDPR S Cortina, M Picard, S Renault, P Valoggia European Conference on Software Process Improvement, 107-121, 2021 | 3 | 2021 |
Process Assessment as a Means to Improve Quality in IT Services S Cortina, M Picard, OV Solórzano, A Renault Quality Management for IT Services: Perspectives on Business and Process …, 2011 | 2 | 2011 |