| Using online catalogs: A nationwide survey JR Matthews, GS Lawrence, D Ferguson Neal-Schuman Publishers, Inc., 1983 | 237 | 1983 |
| The evaluation and measurement of library services JR Matthews Bloomsbury Publishing USA, 2017 | 232 | 2017 |
| Assessing organizational effectiveness: the role of performance measures JR Matthews The Library Quarterly 81 (1), 83-110, 2011 | 154 | 2011 |
| Library assessment in higher education JR Matthews Bloomsbury Publishing USA, 2014 | 117 | 2014 |
| Strategic planning and management for library managers JR Matthews Bloomsbury Publishing USA, 2005 | 116 | 2005 |
| Library information systems: from library automation to distributed information access solutions TR Kochtanek, JR Matthews Libraries Unlimited, Inc., 2002 | 90 | 2002 |
| Measuring for results: The dimensions of public library effectiveness JR Matthews (No Title), 2004 | 88 | 2004 |
| Reflecting on the future of academic and public libraries P Hernon, JR Matthews American Library Association, 2013 | 84 | 2013 |
| Public access to online catalogs: A planning guide for managers JR Matthews (No Title), 1982 | 75 | 1982 |
| Assessing library contributions to university outcomes: The need for individual student level data JR Matthews Library Management 33 (6/7), 389-402, 2012 | 67 | 2012 |
| Choosing an automated library system: a planning guide JR Matthews (No Title), 1980 | 61 | 1980 |
| Suggested guidelines for screen layouts and design of online catalogs JR Matthews Graduate School of Library and Information Science. University of Illinois …, 1987 | 52 | 1987 |
| What’s the return on ROI? The benefits and challenges of calculating your library’s return on investment JR Matthews Library Leadership & Management 25 (1), 2011 | 48 | 2011 |
| Further analysis of the CLR online catalog project JR Matthews, GS Lawrence Information Technology and Libraries 3 (4), 354-76, 1984 | 43 | 1984 |
| Scorecards for results: A guide for developing a library balanced scorecard JR Matthews (No Title), 2008 | 41 | 2008 |
| COVID-19 and public libraries: A real paradigm shift JR Matthews Public Library Quarterly 39 (5), 389-390, 2020 | 38 | 2020 |
| Alex JR Matthews Library Technology Reports 32 (1), 53-59, 1996 | 37 | 1996 |
| Time for new OPAC initiatives: an overview of landmarks in the literature and introduction to WordFocus JR Matthews Library hi tech 15 (1-2), 111-122, 1997 | 36 | 1997 |
| Getting started with evaluation P Hernon, RE Dugan, JR Matthews American Library Association, 2014 | 35 | 2014 |
| The bottom line: Determining and communicating the value of the special library JR Matthews Intellect Books, 2002 | 34 | 2002 |
