Impact of service quality on customer satisfaction in Ghana hospitals: A PLS-SEM approach EB Boadi, W Wenxin, G Bentum-Micah, IKJ Asare, LS Bosompem Canadian Journal of Applied Science and Technology 7 (3), 2019 | 50 | 2019 |
Correlation analysis of cone calorimetry and microscale combustion calorimetry experiments RA Mensah, Q Xu, S Asante-Okyere, C Jin, G Bentum-Micah Journal of Thermal Analysis and Calorimetry 136, 589-599, 2019 | 48 | 2019 |
Sustainability of health institutions: The impact of service quality and patient satisfaction on loyalty AA Addo, W Wang, AB Dankyi, OJ Abban, G Bentum-Micah European Journal of Business and Management Research 5 (4), 2020 | 28 | 2020 |
Health expenditure, CO2 emissions, and economic growth: China vs. India SA Atuahene, K Yusheng, G Bentum-Micah Preprints, 2020 | 25 | 2020 |
Covid-19 pandemic, economic loses and education sector management S Atuahene, Y Kong, G Bentum-Micah Quantitative Economics and Management Studies 1 (2), 103-109, 2020 | 20 | 2020 |
Perceived service quality, a key to improved patient satisfaction and loyalty in healthcare delivery: the servqual dimension approach G Bentum-Micah, Z Ma, W Wang, SA Atuahene, V Bondzie-Micah Journal of Health and Medical Sciences 3 (2), 2020 | 15 | 2020 |
Predicting consumer intention to use electronic health service: An empirical structural equation modeling approach V Bondzie‐Micah, S Qigui, VE Arkorful, BK Lugu, G Bentum‐Micah, ... Journal of Public Affairs 22 (4), e2677, 2022 | 14 | 2022 |
The impact of macroeconomic variables, investment incentives and government agreements on FDI inflows in Ghana J Lawson, K Du, G Bentum-Micah Journal of Economics and Business 2 (3), 2019 | 10 | 2019 |
Relationship beyond the workplace: Impact of Guanxi GRX scale on employee engagement and performance MA Ameyaw, B Sun, S Antwi, G Bentum-Micah, JE Ameyaw Sustainability 14 (12), 7364, 2022 | 8 | 2022 |
Corporate governance and banking stability: The Case of Universal Banks in Ghana K Li, Y Kong, SA Atuahene, G Bentum-Micah, MK Agyapong International Journal of Economics & Business Administration (IJEBA) 8 …, 2020 | 8 | 2020 |
Impact of Service Quality on Customer Satisfaction in Ghana Hospitals: A PLS-Impact of Service Quality on Customer Satisfaction in Ghana Hospitals: A PLS-SEM Approach EB Boadi, W Wenxin, G Bentum-Micah, IKJ Asare, LS Bosompem Can. J. Applied Sci. Technol 7, 2019 | 7 | 2019 |
The mediating role of patient satisfaction in the relationship between quality of doctor services and patient loyalty: empirical evidence from the health sector of Ghana AA Addo, W Wang, AB Dankyi, OJ Abban, G Bentum-Micah Saudi Journal of Business and Management Studies 5 (02), 154-163, 2020 | 6 | 2020 |
Health expenditure SA Atuahene, K Yusheng, G Bentum-Micah CO2 Emissions, and Economic Growth: China vs. India, 2020 | 5 | 2020 |
The Antecedes of Service Quality and Patients' Satisfaction Equally Drive Patients' Loyalty in Private Healthcare Delivery: Thinking the future. G Bentum-Micah, W Wang, MA Ameyaw, Z Ma, V Bondzie-Micah International Journal of Management, Accounting & Economics 7 (2), 2020 | 4 | 2020 |
Impact of foreign direct investment inflows on economic growth in small island developing states (Seychelles) K Yusheng, S Atuahene Agyapong, G Bentum-Micah, A Konadu Aboagye Scholars Bulletin 5 (5), 273-277, 2019 | 4 | 2019 |
The Influence of Agreeableness on LMX and Task Performance: The moderating effect of relationship conflict MA Ameyaw, WY Yue, NK Wa Kabamba, G Bentum-Micah, JE Ameyaw Int. J. Bus. Manag. Invent 9, 1-9, 2020 | 3 | 2020 |
Towards an Improved Health Service Quality Delivery and Patient Loyalty: Does Satisfaction Really Matter? G Bentum-Micah, W Wang, M A Ameyaw, Z Ma, V Bondzie-Micah International Journal of Management, Accounting and Economics, 2020 | 2 | 2020 |
Evaluating the Effectiveness and Efficiency of Tax Administration System in Ghana, Case Study of Sunyani Municipal Assembly S Agyapong International Journal of Scientific Research and Management (IJSRM), 2018 | 2 | 2018 |
Upgrading polytechnics to technical universities in Ghana and its future outcomes: A document review approach G Bentum-Micah, L Cai, D Kyei-Nuamah Higher Education 87 (5), 1509-1528, 2024 | 1 | 2024 |
Health provider administration functions, patient satisfaction, and loyalty: Their mediation by patient healthcare service quality perceptions G Bentum-Micah, L Cai, SA Atuahene, MA Ameyaw, V Bondzie-Micah, ... Journal of Psychology in Africa 34 (1), 65-72, 2024 | 1 | 2024 |