| The EFQM excellence model for deploying quality management: A British‐Russian journey C Steed, D Maslow, A Mazaletskaya Higher education in Europe 30 (3-4), 307-319, 2005 | 55 | 2005 |
| Excellence in higher education: evaluating the implementation of the EFQM excellence model in higher education in the UK C Steed Beiträge zur Hochschulforschung 24 (1), 74-99, 2002 | 35 | 2002 |
| EFQM Excellence Model Higher Education Version C Steed, M Pupies Sheffield Hallam University, with endorsement from the European Foundation …, 2003 | 24 | 2003 |
| A journey towards excellence: A university case study D Maslow, A Mazaletskaya, C Steed A journey towards Excellence, 2006 | 7 | 2006 |
| EFQM Excellence Model C Steed Higher Education Version, 2003 | 7 | 2003 |
| The Application Of Models Of Improvement For Management Quality Increase At Russian University DV Maslov, AL Mazaletskaya, C Steed University Management: Practice and Analysis, 2006 | | 2006 |
| Le Modèle d'excellence de l'EFQM pour le déploiement de la gestion de la qualité: une expérience anglo-russe C Steed, D Maslow, A Mazaletskaya UNESCO: United Nations Educational, Scientific and Cultural Organisation, 2005 | | 2005 |
