Articles with public access mandates - Yong-Pin ZhouLearn more
Not available anywhere: 2
The impact of users’ characteristics on customer lifetime value raising: evidence from mobile data service in China
JY Qi, QX Qu, YP Zhou, L Li
Information Technology and Management 16, 273-290, 2015
Mandates: National Natural Science Foundation of China
Measuring Customer Lifetime Value in a Semi-Contractual Transaction Setting with Artificially Truncated Duration
J Qi, Y Zhou, J Li
Journal of Relationship Marketing 21 (2), 103-123, 2022
Mandates: National Natural Science Foundation of China
Available somewhere: 3
How does customer self-construal moderate CRM value creation chain?
JY Qi, QX Qu, YP Zhou
Electronic Commerce Research and Applications 13 (5), 295-304, 2014
Mandates: National Natural Science Foundation of China
Pooling agents for customer-intensive services
Z Wang, L Yang, S Cui, S Ülkü, YP Zhou
Operations Research 71 (3), 860-875, 2023
Mandates: National Natural Science Foundation of China
Customer segmentation and fairness: A queueing perspective
J Liu, Y Zhou
Technical report, Working paper, University of Washington, Seattle, 2017
Mandates: National Natural Science Foundation of China
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