Determinants of relationship quality and customer loyalty in retail banking: Evidence from Nigeria EE Izogo, A Reza, IE Ogba, C Oraedu African Journal of Economic and Management Studies 8 (2), 186-204, 2017 | 79 | 2017 |
Customer experience with self-service technologies in the banking sector: evidence from Nigeria CC Ugwuanyi, JI Uduji, C Oraedu International Journal of Business and Systems Research 15 (4), 405-425, 2021 | 53 | 2021 |
Understanding electronic and face-to-face word-of-mouth influencers: an emerging market perspective C Oraedu, EE Izogo, J Nnabuko, IE Ogba Management Research Review 44 (1), 112-132, 2021 | 46 | 2021 |
Structural equation test of service quality dimensions on the relationship quality construct: evidence from an emerging telecom market C Oraedu Journal of Relationship Marketing 18 (2), 146-171, 2019 | 19 | 2019 |
How relationship value and quality motivate positive word-of-mouth behaviour: expressing the rules of reasoning in the Nigerian telecom market C Oraedu International Journal of Quality & Reliability Management 38 (1), 249-272, 2021 | 18 | 2021 |
Determinants of smart meter on sustainable energy consumption behavior: A developing country perspective EC Idoko, C Oraedu, CC Ugwuanyi, SI Ukenna SAGE Open 11 (3), 21582440211032193, 2021 | 9 | 2021 |
Customer relationship quality and word-of-mouth behaviour: A study of the Nigerian Telecom industry C Oraedu Ebonyi State University, 2017 | 7 | 2017 |
Marketing and Entrepreneurship: The application of the relationship quality constructs C Oraedu, U U.J., Ozo and A.A. International Journal of Sciences and Research 74 (4/1), 422-437, 2018 | 4 | 2018 |
Empirical study of relationship quality in a service setting of an emerging economy: The Nigerian experience C Oraedu, EE Izogo, JU Ozo, AA Udu, AE Egele Journal of Service Science Research 10 (2018), 117-143, 2018 | 2 | 2018 |
Does smart meter really stimulate households’ sustainable electricity consumption behaviour? An attitudinal-behavioural study C Oraedu, EC Idoko, CC Ugwuanyi, EE Nwanmuoh, IE Onyishi Energy Efficiency 15 (4), 21, 2022 | 1 | 2022 |
Understanding Drivers of Self-Service Technologies (SSTs) Satisfaction and Marketing Bottom Lines: Evidence From Nigeria C Oraedu, CU Ifediora, EE Izogo, S Asongu, IJ Attamah Forthcoming: International Journal of Technology and Human Interaction …, 2022 | | 2022 |
Understanding drivers of Self-Service Technology (SST) Satisfaction and Marketing Bottom Lines: evidence From Nigeria CC Ugwuanyi, C Oraedu, CU Ifediora, EE Izogo, SA Asongu, IJ Attamah International Journal of Technology and Human Interaction (IJTHI) 18 (1), 1-21, 2022 | | 2022 |
Effect of electronic Word-of-Mouth (eWOM) valence on customer engagement and loyalty behaviours across cultures EE Izogo, C Oraedu, YA Azare Journal of Marketing Research 5 (1), 35-39, 2021 | | 2021 |
Eclecticism of Marketing: Strength or Weakness? C Oraedu, J Nnabuko Manag Econ Res J 5 (2019), 2019 | | 2019 |
Empirical assessment of academic disengagement on student-customers' academic performance: The Nigerian experience C Oraedu, UJ Ozo Managing diversification for sustainable development in sub-sahran Africa …, 2016 | | 2016 |
Integrating the relationship quality constructs in entrepreneurial context: An empirical review C Oraedu, JU Ozo, DI Eke The synergy, the gap and National Economic Development - the National …, 2016 | | 2016 |
Understanding civic education: A simplified approach C Oraedu | | 2014 |
Examining the impact of University academic strike on student-customers' self, group and classroom learning outcomes (performance) IE Ogba, C Oraedu Journal of the Business Masters 3 (1), 2013 | | 2013 |
Impact of University academic strike on student-customers' self, group and classroom learning outcome. C Oraedu Ebonyi State University, 2012 | | 2012 |
How relationship value and quality motivate positive word-of-mouth behaviour. Expressing the rules of C Oraedu | | |