Critical Capabilities for Offshore Outsourcing of Information Systems C Ranganathan, S Balaji MIS Quarterly Executive, 2007 | 149 | 2007 |
Visualization strategies and tools for enhancing customer relationship management S Ganapathy, C Ranganathan, B Sankaranarayanan Communications of the ACM 47 (11), 92-99, 2004 | 74 | 2004 |
Critical team-level success factors of offshore outsourced projects: A knowledge integration perspective S Balaji, MK Ahuja Proceedings of the 38th annual Hawaii international conference on system …, 2005 | 69 | 2005 |
Key factors affecting the adoption of telemedicine by ambulatory clinics: insights from a statewide survey C Ranganathan, S Balaji Telemedicine and e-Health 26 (2), 218-225, 2020 | 65 | 2020 |
Strategic is sourcing and dynamic capabilities: Bridging the gap S Balaji, SA Brown Proceedings of the 38th Annual Hawaii International Conference on System …, 2005 | 33 | 2005 |
RFID-enabled capabilities and their impact on healthcare process performance MO Lewis, S Balaji, A Rai | 31 | 2010 |
Lateral Coordination Mechanisms and the Moderating Role of Arrangement Characteristics in Information Systems Development Outsourcing S Balaji, CV Brown Information Systems Research, 2014 | 30 | 2014 |
Error rates in physician dictation: quality assurance and medical record production G C. David, D Chand, B Sankaranarayanan International Journal of Health Care Quality Assurance 27 (2), 99-110, 2014 | 22 | 2014 |
Customer–Provider Strategic Alignment: A Maturity Model J Luftman, CV Brown, S Balaji Service systems implementation, 145-163, 2011 | 21 | 2011 |
Exploring the key capabilities for offshore IS sourcing S Balaji, C Ranganathan | 21 | 2006 |
IT-led process reengineering: How Sloan Valve redesigned its new product development process. S Balaji, C Ranganathan, T Coleman MIS Quarterly Executive 10 (2), 2011 | 20 | 2011 |
Radio frequency identification–enabled capabilities in a healthcare context: An exploratory study R Hornyak, M Lewis, B Sankaranarayan Health informatics journal 22 (3), 562-578, 2016 | 18 | 2016 |
Unfulfilled promises of health information exchange: What inhibits ambulatory clinics from electronically sharing health information? R Chandrasekaran, B Sankaranarayanan, J Pendergrass International Journal of Medical Informatics 149, 104418, 2021 | 17 | 2021 |
The effects of client governance mechanisms and relational exchange on IS outsourcing effectiveness S Balaji, CV Brown | 15 | 2010 |
Offshore software projects: Assessing the effect of knowledge transfer requirements and ISD capability S Balaji, MK Ahuja, C Ranganathan Proceedings of the 39th Annual Hawaii International Conference on System …, 2006 | 15 | 2006 |
Effects of patient portal use on patient satisfaction: survey and partial least squares analysis AP Kinney, B Sankaranarayanan Journal of medical Internet research 23 (8), e19820, 2021 | 14 | 2021 |
Customer value creation in CRM initiatives: The impacts of organizational learning and IT capabilities KR Vishwanath, B Sankaranarayanan | 13 | 2017 |
RFID-enabled process capabilities and its impacts on healthcare process performance: A multi-level analysis MO Lewis, B Sankaranarayanan, A Rai | 8 | 2009 |
IS outsourcing effectiveness: Understanding the effects of relationship diversities, client capabilities and knowledge capital gains S Balaji Unpublished Ph. D. dissertation, Indiana University, 2008 | 5 | 2008 |
Critical Capabilities for Offshore Outsourcing of Information Systems C Ranganathan, S Balaji | 4 | 2008 |