Articles with public access mandates - Amy OstromLearn more
Available somewhere: 2
Service research priorities: managing and delivering service in turbulent times
AL Ostrom, JM Field, D Fotheringham, M Subramony, A Gustafsson, ...
Journal of Service Research 24 (3), 329-353, 2021
Mandates: Australian Research Council
Service research priorities: designing sustainable service ecosystems
JM Field, D Fotheringham, M Subramony, A Gustafsson, AL Ostrom, ...
Journal of Service Research 24 (4), 462-479, 2021
Mandates: Australian Research Council
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