Articles with public access mandates - Sandrine Prom Tep, Ph.D.Learn more
Not available anywhere: 4
Creepiness: Its antecedents and impact on loyalty when interacting with a chatbot
L Rajaobelina, S Prom Tep, M Arcand, L Ricard
Psychology & Marketing 38 (12), 2339-2356, 2021
Mandates: Social Sciences and Humanities Research Council, Canada
The relationship of brand attachment and mobile banking service quality with positive word-of-mouth
L Rajaobelina, S Prom Tep, M Arcand, L Ricard
Journal of Product & Brand Management, 2021
Mandates: Social Sciences and Humanities Research Council, Canada
Factors affecting user trust and intention in adopting chatbots: the moderating role of technology anxiety in insurtech
M Dekkal, M Arcand, S Prom Tep, L Rajaobelina, L Ricard
Journal of Financial Services Marketing, 1-30, 2023
Mandates: Social Sciences and Humanities Research Council, Canada
The impact of social features in an online community on member contribution
S Prom Tep, M Aljukhadar, S Sénécal, DC Dantas
Computers in Human Behavior 129, 107149, 2022
Mandates: Fonds de recherche du Québec - Santé, Social Sciences and Humanities …
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