| A novel social media competitive analytics framework with sentiment benchmarks W He, H Wu, G Yan, V Akula, J Shen Information & Management 52 (7), 801-812, 2015 | 326 | 2015 |
| Managing extracted knowledge from big social media data for business decision making W He, FK Wang, V Akula Journal of Knowledge Management 21 (2), 275-294, 2017 | 186 | 2017 |
| Gaining competitive intelligence from social media data: Evidence from two largest retail chains in the world W He, J Shen, X Tian, Y Li, V Akula, G Yan, R Tao Industrial management & data systems 115 (9), 1622-1636, 2015 | 180 | 2015 |
| Application of social media analytics: A case of analyzing online hotel reviews W He, X Tian, R Tao, W Zhang, G Yan, V Akula Online Information Review 41 (7), 921-935, 2017 | 156 | 2017 |
| Identifying customer knowledge on social media through data analytics W He, W Zhang, X Tian, R Tao, V Akula Journal of Enterprise Information Management 32 (1), 152-169, 2019 | 109 | 2019 |
| Social media-based forecasting: A case study of tweets and stock prices in the financial services industry W He, L Guo, J Shen, V Akula Journal of Organizational and End User Computing (JOEUC) 28 (2), 74-91, 2016 | 51 | 2016 |
| Mining Online Hotel Reviews: A Case Study from Hotels in China. X Tian, W He, R Tao, V Akula Amcis, 2016 | 44 | 2016 |
| Measuring and comparing service quality metrics through social media analytics: a case study W He, X Tian, A Hung, V Akula, W Zhang Information systems and e-Business Management 16, 579-600, 2018 | 37 | 2018 |
| System and method for the automatic selection of interfaces VR Akula, S Issar US Patent 8,139,755, 2012 | 25 | 2012 |
| Two-level workload characterization of online auctions V Akula, DA Menascé Electronic Commerce Research and Applications 6 (2), 192-208, 2007 | 23 | 2007 |
| Towards workload characterization of auction sites DA Menascé, V Akula 2003 IEEE International Conference on Communications (Cat. No. 03CH37441), 12-20, 2003 | 22 | 2003 |
| Comparing consumer-produced product reviews across multiple websites with sentiment classification W He, Z Zhang, V Akula Journal of Organizational Computing and Electronic Commerce 28 (2), 142-156, 2018 | 19 | 2018 |
| Improving the performance of online auction sites through closing time rescheduling DA Menascé, V Akula First International Conference on the Quantitative Evaluation of Systems …, 2004 | 14 | 2004 |
| An analysis of bidding activity in online auctions V Akula, DA Menascé International Conference on Electronic Commerce and Web Technologies, 206-217, 2004 | 13 | 2004 |
| Improving the performance of online auctions through server-side activity-based caching DA Menascé, V Akula World Wide Web 10, 181-204, 2007 | 8 | 2007 |
| Gaining competitive intelligence from social media data J Shen, Y Li, V Akula, G Yan, R Tao Industrial Management & Data Systems 115 (9), 1622-1636, 2015 | 7 | 2015 |
| A business-oriented load dispatching framework for online auction sites DA Menascé, V Akula Fourth International Conference on the Quantitative Evaluation of Systems …, 2007 | 6 | 2007 |
| System and method for the automatic selection of interfaces VR Akula, S Issar US Patent 8,422,658, 2013 | 5 | 2013 |
| Evaluating caching policies for online auctions DA Menascé, V Akula ACM Sigmetrics Performance Evaluation Review 34 (2), 22-23, 2006 | 3 | 2006 |
| Server-side caching strategies for online auction sites DA Menascé, V Akula International Conference on Web Information Systems Engineering, 231-244, 2005 | 2 | 2005 |