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Janina Garbas
Janina Garbas
ESCP Business School
Verified email at escp.eu - Homepage
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Cited by
Cited by
Year
You want to sell this to me twice!? How perceptions of betrayal may undermine internal product upgrades
J Garbas, S Schubach, M Mende, ML Scott, JH Schumann
Journal of the Academy of Marketing Science 51 (2), 286-309, 2023
62023
Kundenbindung im digitalen Zeitalter
S Schubach, J Garbas, JH Schumann
Manfred Bruhn und Christian Homburg (Hg.): Handbuch Kundenbindungsmanagement …, 2017
62017
How can customers cope with cognitive demands of professional services? The role of employee coping support
J Garbas, M Blaurock, M Büttgen, Z Ates
Psychology & Marketing 40 (5), 867-887, 2023
52023
You are lying! How misinformation accusations spread on Twitter
AS Galande, F Mathmann, C Ariza-Rojas, B Torgler, J Garbas
Internet Research 33 (5), 1907-1927, 2023
22023
Design thinking in physical and virtual environments: Conceptual foundations, qualitative analysis, and practical implications
A Minet, D Wentzel, S Raff, J Garbas
Technological Forecasting and Social Change 207, 123596, 2024
2024
From now to next–Three essays on consumer responses to innovative technology-driven business models
J Garbas
Universität Passau, 2022
2022
Regenerative Service Interactions: An Empirical Summary of Twenty Years of Service Rapport Research
Y Van Vaerenbergh, C Orsingher, J Garbas, S Haager, E Hottat, ...
Regenerative Service Marketing, 1-4, 2021
2021
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