An evaluation of the effects of quality improvement activities on business performance R Mann, D Kehoe International Journal of Quality & Reliability Management 11 (4), 29-44, 1994 | 334 | 1994 |
Factors affecting the implementation and success of TQM R Mann, D Kehoe International Journal of Quality & Reliability Management 12 (1), 11-23, 1995 | 249 | 1995 |
Business Excellence Model: An overarching framework for managing and aligning multiple organisational improvement initiatives M Mohammad, R Mann, N Grigg, JP Wagner Total Quality Management & Business Excellence 22 (11), 1213-1236, 2011 | 166 | 2011 |
An investigation of the adoption and implementation of benchmarking D Adebanjo, A Abbas, R Mann International Journal of Operations & Production Management 30 (11), 1140-1169, 2010 | 153 | 2010 |
Identifying problems in forecasting consumer demand in the fast moving consumer goods sector D Adebanjo, R Mann Benchmarking: An international journal 7 (3), 223-230, 2000 | 130 | 2000 |
Quality management practices of SME in developing countries: a survey of manufacturing SME in Pakistan NI Kureshi, R Mann, MR Khan, MF Qureshi Journal of Quality and Technology Management 5 (2), 63-89, 2009 | 113 | 2009 |
Implementing strategic initiatives: a framework of leading practices M Saunders, R Mann, R Smith International Journal of Operations & Production Management 28 (11), 1095-1123, 2008 | 113 | 2008 |
Best practices in achieving a customer‐focused culture B Bartley, S Gomibuchi, R Mann Benchmarking: An international journal 14 (4), 482-496, 2007 | 96 | 2007 |
Deployment of business excellence in Asia: An exploratory study R Mann, D Adebanjo, M Tickle International journal of Quality & reliability Management 28 (6), 604-627, 2011 | 95 | 2011 |
Deploying business excellence–success factors for high performance M Tickle, R Mann, D Adebanjo International Journal of Quality & Reliability Management 33 (2), 197-230, 2016 | 91 | 2016 |
Best practices in the food and drinks industry R Mann, O Adebanjo, D Kehoe Benchmarking for Quality Management & Technology 5 (3), 184-199, 1998 | 81 | 1998 |
Benchmarking strategy deployment practices M Saunders, R Mann, R Smith Benchmarking: An International Journal 14 (5), 609-623, 2007 | 77 | 2007 |
Promoting excellence: An international study into creating awareness of business excellence models N Grigg, R Mann The TQM Journal 20 (3), 233-248, 2008 | 67 | 2008 |
Empirical validity of Baldrige criteria: New Zealand evidence NP Jayamaha, NP Grigg, RS Mann International Journal of Quality & Reliability Management 25 (5), 477-493, 2008 | 65 | 2008 |
The development of a framework to assist in the implementation of Total Quality Management (TQM) RS Mann PQDT-Global, 1992 | 65 | 1992 |
Awareness and impact of business excellence in Asia R Mann, D Adebanjo, T Laosirihongthong, P Punnakitikashem Total Quality Management & Business Excellence 22 (11), 1237-1258, 2011 | 61 | 2011 |
The development of a benchmarking and performance improvement resource S Welch, R Mann Benchmarking: An International Journal 8 (5), 431-452, 2001 | 60 | 2001 |
Revisiting a TQM research project: the quality improvement activities of TQM R Mann Total Quality Management 19 (7-8), 751-761, 2008 | 55 | 2008 |
A study of the validity of three major business excellence models in the Asia Pacific region N Jayamaha, N Grigg, R Mann Total Quality Management 20 (11), 1213-1227, 2009 | 54 | 2009 |
Empirical analysis of the Baldrige Criteria as both an organisational performance measure and a theoretical model N Palitha Jayamaha, NP Grigg, R Stephen Mann Measuring Business Excellence 15 (1), 20-33, 2011 | 53 | 2011 |