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Citations per year
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Since 2019
Citations
62
53
h-index
3
3
i10-index
2
1
0
24
12
2013
2014
2015
2016
2017
2018
2019
2020
2021
2022
2023
2024
1
1
1
2
1
2
1
1
4
24
22
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Paraskevi Gatzioufa
Other names
Γκατζιούφα Παρασκευή
Phd Phd candidate, Department of management science and Technology,
University of Western Macedonia
,
Verified email at uowm.gr
behavioral theory
AI
computer science
customer service
Articles
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Year
A literature review on users' behavioral intention toward chatbots' adoption
P Gatzioufa, V Saprikis
Applied Computing and Informatics
, 2022
44
2022
Social entrepreneurship in times of economic austerity: a sparkle of light for the economies in crisis?
E Zikou, P Gatzioufa, A Sarri
Scientific Bulletin-Economic Sciences 11, 53-65
, 2011
12
2011
Chatbots in tourism: A literature review on users’ behavioral intention towards their adoption
P Gatzioufa, V Saprikis
AIP Conference Proceedings 2909 (1)
, 2023
3
2023
Greek Banks strategy in customer service
P Gatzioufa, N Sariannidis, A Sarri
The Economies of Balkan and Eastern Europe Countries in the changed world, 136
, 2010
2
2010
Modeling Nonusers’ Behavioral Intention towards Mobile Chatbot Adoption: An Extension of the UTAUT2 Model with Mobile Service Quality Determinants
G Paraskevi, V Saprikis, G Avlogiaris
Human Behavior and Emerging Technologies 2023 (1), 8859989
, 2023
1
2023
Factors That Determine the Adoption Intention of Mobile Chatbots for Customer Service: An Empirical Study from Greece
P GATZIOUFA, S Vaggelis, A Ioannis
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