Perfiles

Timothy Keiningham

J. Donald Kennedy Endowed Chair in E-Commerce, St. John's University

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Citado por 14573

customer satisfaction customer loyalty customer relationship management customer experience management

Ajay Menon

Colorado State University

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Citado por 12126

Marketing Strategy International Marketing Customer Loyalty

Lerzan Aksoy

Dean, Gabelli School of Business and Professor of Marketing, Fordham University

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Citado por 10778

customer satisfaction customer loyalty innovation and social innovation ESG

Clay Voorhees

Professor and Morris Mayer Endowed Chair, University of Alabama

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Citado por 9259

Customer Loyalty Customer Experience Service Recovery Loyalty Programs Digital Marketing

Shiang-Lih Chen McCain

Colorado Mesa University

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Citado por 4239

Marketing Casino Customer Satisfaction Customer Loyalty

Terry G. Vavra

Customer Experience Partners

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Citado por 3905

customer satisfaction customer loyalty customer experience CRM

Chris Baumann

Professor at Macquarie University, Sydney & Visiting Professor at SNU (Korea) and Osaka …

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Citado por 3269

Competitive Productivity (CP) Brand Competitiveness Necro-Branding Customer Loyalty

James M. Curran

Professor, College of Business, University of South Florida Sarasota-Manatee

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Citado por 3112

Technology in Marketing Customer Loyalty

Dolors Seto Pamies

Universitat Rovira i Virgili

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Citado por 2949

Corporate Social Responsibility customer loyalty customer satisfaction

Colin Shaw

CEO Author Speaker Consultant

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Citado por 2550

Customer Experience Customer Loyalty Customer Retention Customer acquisition Customer Service

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