Profil

PC Verhoef

Professor of Marketing

Email yang diverifikasi di rug.nl

Dirujuk 57843 kali

digital business omni-channel customer experience big data sustainability

Anders Gustafsson

Professor of Marketing, BI Norwegian Business School

Email yang diverifikasi di bi.no

Dirujuk 32590 kali

Marketing Service CX Customer Experience Service Innovation

Lars Witell

Linköping University

Email yang diverifikasi di liu.se

Dirujuk 13209 kali

Service Innovation Servitization Service marketing Service research Customer experience

Moira Clark

Professor of Strategic Marketing

Email yang diverifikasi di henley.ac.uk

Dirujuk 12397 kali

Relationship Marketing Customer Management Customer Experience

Elina Jaakkola

Professor of Marketing, Turku School of Economics, University of Turku

Email yang diverifikasi di utu.fi

Dirujuk 12214 kali

Value creation customer engagement customer experience service research B2B marketing

Lance A. Bettencourt

Texas Christian University

Email yang diverifikasi di tcu.edu

Dirujuk 11328 kali

Service Innovation Customer Experience Jobs-to-be-done

Lia Patrício

Associate Professor, INESC TEC and Faculty of Engineering, University of Porto

Email yang diverifikasi di fe.up.pt

Dirujuk 9392 kali

Service design service innovation customer experience service system transformation

Clay Voorhees

Professor and Morris Mayer Endowed Chair, University of Alabama

Email yang diverifikasi di ua.edu

Dirujuk 9272 kali

Customer Loyalty Customer Experience Service Recovery Loyalty Programs Digital Marketing

Kristina Heinonen

Professor, Hanken School of Economics, Helsinki, Finland

Email yang diverifikasi di hanken.fi

Dirujuk 9131 kali

Service management innovation customer experience marketing

Daniel Belanche

Professor of Marketing, Universidad de Zaragoza

Email yang diverifikasi di unizar.es

Dirujuk 8441 kali

AI & Robot services customer experience influencers emotions

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